POWERTEC SUPPORT


TRAIN WITH JAY

Many people who purchase Powertec equipment, would also like to know how to use it and what type of workouts to perform. Jay Cutler, the most popular professional bodybuilder in the world today is also Powertec's official spokesperson. Please visit Jay's website where you can find great information on the workouts that Jay recommends for all levels. You will also find valuable information on nutrition and supplements.
www.jaycutler.com

CUSTOMER SERVICE

The Powertec customer service department can answer any questions you may have regarding our products, policies, ordering direct and service. Our customer service hours are 8:30 AM to 5:30 PM, Monday through Friday.

- For your free Catalog or general product information: Call 1-800 250-6665 or e-mail us at sales@powertecfitness.com
- To place an order: Call 1-800 250-6665 or order direct online.
- For Service information: Call 1-800 250-6665 or e-mail us at service@powertecfitness.com

PRODUCT INFORMATION

Upon receipt of your unit(s) please inspect and count all boxes; note any damage, missing boxes or discrepancies on your bill of lading prior to signing for your merchandise.

Your satisfaction is important to us. If you are not completely satisfied with your purchase, you may return your unit(s) within 30 days of receipt. Please contact the Powertec Customer Service Department at (800) 250-6665 for a return authorization. The unit(s) must be shipped back "Freight Prepaid" to the Milford, PA location and arrive in like new condition in their original cartons. All shipping arrangements are the sole responsibility of the consumer. Refunds will be made after inspection of the unit(s), however shipping and handling fees are not refundable. If you cancel your order after it has been shipped, you are responsible for any and all freight/handling charges incurred by your cancellation.

(Powertec reserves the right to charge a restocking fee on any returns not sent back in original cartons or if inspection is determined to be unsatisfactory due to missing component parts or poor repackaging causing damage to the unit.)

• All Powertec machines are covered under the following warranty:
• Lifetime warranty on the frame (excludes surface finish).
• Two years on component parts* (bearings, spring pins).
• One year on pads, grips and unspecified parts.
• Shipping charges may not be covered under the warranty.
• Warranties may be voided by abusive use or alterations made to the unit. To obtain warranty service, it may be necessary to return damaged parts to Powertec.
• Replacement parts may vary in color.
• Any missing parts must be reported within 30 days of receipt of unit(s).


If you have any questions regarding your equipment, please feel free to contact our Customer Service Department at (800) 250-6665.

We sincerely appreciate your business and appreciate you giving us the opportunity to fulfill your strength and fitness needs.

PRICES AND SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE.

PRIVACY POLICY

We take privacy very seriously. We handle your personal information as we wish others would handle ours. Powertec does not share, sell or lease your e-mail address or other information to any 3rd parties. From time to time we may send you unsolicited mail or email regarding new promotions or sales. If you would like to remove your name from these notifications send an email to sales@powertecfitness.com. POWERTEC, INC.